About us

Privacy Statement

This Privacy Statement applies to your use of the web sites of Sara Lee Household & Body Care (Australia) Pty Ltd, and its products in the household and body care category ('Sara Lee') a partner of the Sara Lee Australia partnership (ABN 49 066 331 334), at 'www.whiteking.com.au'. This includes utilising any of Sara Lee Australia's facilities via the web sites and may include a third party agents website.

The following Privacy Statement has been published to provide a clear and concise outline of how Sara Lee will collect, hold, use and disclose personal information, how it may be accessed and how an individual may make enquiries about their personal information. This Statement should also be read in conjunction with our Legal Statement regulating the use of the Sara Lee Web Sites.

Personal Information Collected

Sara Lee will only collect personal information where it is necessary for one of our functions or activities. Depending on your relationship with us, this information may include, but is not limited to your name, address, email address and contact information (phone & fax). We will only collect information by lawful and fair means and not in an unreasonably intrusive way. Where it is reasonable and practicable to do so, we will only collect personal information about you from you directly and not from third parties. If we collect information about you from a third party, then we will take reasonable steps to ensure that you receive the Information that we are obliged to make you aware of. This may involve contacting you directly, or a third party discharging our obligations on our behalf.

We will only collect 'sensitive information' as defined in the Privacy Act from you or from third parties only with your consent. By supplying sensitive or health information about yourself in writing, you will be taken to have given your consent to our collection of that information.

For statistical purposes we collect information on: web site activity (such as the number of users who visit the web sites; the date and time of visits; the number of pages viewed; navigation patterns; what country and what systems users have used to access the sites; and, when entering our web sites from another web site; the address of that web site) through the use of 'cookies'. This information on its own does not identify an individual but it does provide Sara Lee with statistics that we can use to analyse and improve our web sites. As mentioned in our Legal Statement we only use Cookies on our web site to control the order entry session.

Use and Disclosure of Your Personal Information

Sara Lee collects, uses and discloses your personal information for a number of purposes. These purposes depend largely on your relationship with us. We will use personal information for the primary purpose for which it was collected. The primary purpose of collection is the main reason we collect your personal information in the first instance. For a supplier, the primary purpose may be to maintain a business relationship with you, for a job applicant it may be to conduct recruitment, for a customer, it may be to keep you informed of our marketing activities. By providing the information you are taken to have consented to that use and we will only use that information for a purpose directly related to that primary purpose where you have indicated accordingly. Generally speaking, Sara Lee Australia uses and discloses personal information for purposes such as:

  1. to facilitate, maintain and continue a business relationship with suppliers or distributors;
  2. to notify customers or others of products and services of Sara Lee Australia or other organisations that may assist you, including any special offers available;
  3. to deal with any enquiries of customers or suppliers;
  4. for market research on products customers may be interested in; and
  5. to improve the quality and level of the services we offer to you.

Sara Lee does however contract out various services associated with its functions and activities such as the administration of promotions. This may involve the disclosure of your personal information to other related Sara Lee group companies, persons and organisations, both within Australia and overseas. Where Sara Lee does disclose your personal information to any related company or third party service provider, Sara Lee will ensure there are arrangements in place or understandings with those third parties to ensure that your personal information is handled in a manner consistent with Sara Lee's obligation under this Privacy Policy. Where appropriate, we will ensure that the information is de-identified if it is no longer necessary that it be retained. Types of organisations and persons to which we may disclose your personal information include organisations/persons providing services in relation to the administration of the promotion.

Other than as set out above, we will not disclose information about you unless the disclosure is:

  • required by law (e.g. the Australian Taxation Office has the power to order us to disclose information on your account/s);
  • authorised by law (e.g. to protect our interests or where we have a duty to the public to disclose); or
  • directly related to the purpose for which the information was provided, or
  • consistent with any indications you have given.

Security of Personal Information

Sara Lee is committed to keeping secure the data you provide us and we will take all reasonable precautions to protect your personally identifiable information from loss, misuse, unauthorised access, alteration, modification or disclosure. We will take reasonable steps to ensure your personal information that we collect, store, use or disclose is accurate, complete and up to date.

Requests for Access to and Correction

You may request details of the personal information we hold about you by contacting us. No fee will be charged for making this request. A fee may be charged for the provision of this information to cover our administrative costs. Access to your information may be denied if it is appropriate for us to do so in accordance with the Privacy Act. If access is denied, we will give you reasons for our decision. We may deny access to your personal information to the extent that:

  • Providing access would pose a serious threat (or in the case of personal information other than health information, a serious and imminent threat) to the life or health of any individual;
  • providing access would have an unreasonable impact on the privacy of other individuals;
  • your request for access is frivolous or vexatious; or
  • It is otherwise appropriate for us to deny access in accordance with the Privacy Act.

If you are aware that your personal information is inaccurate, incomplete or out of date, or your details have changed, please contact us so that we may update our records.

Promotional Material via e-mail

We acknowledge and respect a user's choice to opt-out of Sara Lee's marketing communications activities. Should you decide you do not wish to receive marketing or promotional materials, via email, from Sara Lee please email us, being sure to include your name, address and account number(s).

Changes to this Statement

Sara Lee may make changes to our Policy or this Privacy Statement from time to time for any reason. We will publish those changes on our web sites. This Privacy Statement was last amended on 12th January 2007.

Contact Us about Privacy

If you would like further information regarding this Privacy Statement, or if you would like to correspond with our Privacy Policy, please contact us by writing to the address below:

Privacy Officer
Sara Lee Australia
Locked Bag No. 1520
Pymble B.C. NSW 2073

SARA LEE AUSTRALIA TERMS AND CONDITIONS AND DISCLAIMER OF LIABILITY

Notices & Disclaimers

Sara Lee Household and Body Care (Australia) Pty Ltd ("Sara Lee") a partner in the Sara Lee Australia partnership is pleased to provide this web site for your personal use. By using this site, you agree to the terms and conditions provided below.

General

This Disclaimer of Liability governs this Web Site and those sits of Sara Lee and its affiliates which are linked with this Web Site collectively called 'the Web Sites'. Your access or use of this Web Site shall be deemed to be your acknowledgment that you agree with the Terms of this Disclaimer. Do not access or use any part of this Web Site if you do not agree with these terms and conditions.

Specific Warning & Disclaimer

This web site and the information, names, images, pictures, logos, icons products and services regarding or related to brands licensed to Sara Lee Australia, a partnership comprising Sara Lee Australia & NZ Pty Ltd, Sara Lee Household & Body Care (Australia) Pty Ltd, Sara Lee Foodservice (Australia) Pty Ltd and Sara Lee Food & Beverage (Australia) Pty Ltd such as White King, Kiwi, Tana, Ambi Pur and Radox etc ("Information") are provided on an 'as is' and 'as available' basis only. Sara Lee Australia does not make any representation or warranty expressed or implied, such as fitness for a particular purpose, merchantability, non-infringement, accuracy, reliability or completeness of the Web Sites, nor does Sara Lee warrant that this Web Site or the server that makes it available are free of computer 'viruses' or anything else (such as worms or Trojan horses) that may interfere with or damage the operation of your computer system.

This Web Site may include publications with technical or other inaccuracies or typographical errors that may be corrected at Sara Lee's sole discretion. Corrections or changes may be incorporated into this Web Site at any later date. Sara Lee may at any time make modifications, improvements and/or changes to this Disclaimer, the Terms and Conditions or the Information displayed on this Web Site or the products and services referred to therein.

Disclaimers

Sara Lee publishes information on its Site as a convenience to its visitors. Product information is provided for informational purposes only.

In no event shall Sara Lee Australia, or any of its subsidiaries, affiliates, or contractors be liable for any loss or damage, including without limitation, special, indirect or consequential loss, damage or any damage whatsoever resulting from access or use or inability to access or use the Web Site or arising out of any materials, qualifications or recommendations and any Information on this Web Site. Loss means loss or damage however caused (including through negligence) which may be directly or indirectly suffered.

Sara Lee attempts to provide accurate and timely information. There may be inadvertent technical or factual inaccuracies and typographical errors. Sara Lee and its affiliates do not warrant that the function contained in the material will be uninterrupted or error-free or that errors will be detected or corrected. Sara Lee and its affiliates do not assume any liability or responsibility for the accuracy, completeness, reliability or usefulness of the information disclosed or accessed through the Site, particularly as may be contained on sites contributed to by our consumers. Sara Lee and its affiliates do not have any duty to update its Site or modify its Content or Code, and Sara Lee shall not be liable for its failure to update such information. It is your responsibility to verify any information contained in the Site before relying upon it. Sara Lee reserve the right to make corrections and changes to the Site (including this Legal Statement) or the information, products or services at any time without notice.

The Sara Lee products described in its Site may not be available in your region. Sara Lee does not claim that the information in the Site is appropriate to your jurisdiction or that the products described in its Site will be available for purchase in all jurisdictions.

It is possible that some software that may be downloaded from the Site is subject to government export control or other restrictions. By visiting and using our Site, you acknowledge these restrictions and agree that you are not subject to them.

Sara Lee makes no warranties of any kind regarding any Sara Lee Site to which the user may be directed or hyperlinked from the Site. Hyperlinks are included solely for the convenience of the user, and Sara Lee makes no representations or warranties with regard to the accuracy, availability, suitability, or safety of information provided in such non-Sara Lee Site.

Visitors assume all responsibility and risk with respect to their use of the Site. Sara Lee and its affiliates disclaim all warranties, representations and endorsements, express or implied, with regard to information accessed from or via the Site, including but not limited to all express and implied warranties, such as warranty of title, merchantability, non-infringement and fitness for a particular purpose. Sara Lee and its affiliates do not warrant that the Site is free of computer viruses, bugs or other harmful components. Visitors must take their own precautions to ensure whatever they select for use from this Site or any linked site is free of viruses or anything else (such as worms or trojan horses) that may interfere with or damage the operations of their computer. In no event shall Sara Lee or its affiliates be liable for any direct, special, indirect, or consequential damages, or any other damages of whatever kind resulting from whatever cause, including but not limited to loss of use, loss of profits, loss of data, or any other type of damage, tangible, or intangible in nature, whether in an action under theories of contract, tort or otherwise, arising out of or in any way relating to the use or performance of the information on, or accessed through the Site.

Sara Lee reserves the right to withdraw access to the Site or to revise the services and products described in the Site at any time without notice.

Sara Lee may at any time revise the terms and conditions contained in this Legal Statement by updating this posting. You are bound by any revisions and should periodically visit this page to review the current terms and conditions, which apply to your use of the Site.

The invalidity of any term, condition or provision of this Legal Statement shall not affect the enforceability of those portions of the Legal Statement deemed enforceable by applicable courts of law.

Links

This Site may contain links or references to other Web Sites. As the Internet is maintained independently at thousands of Web Sites around the world, the Information accessed may originate outside the boundaries of this Site on which information Sara Lee has no control. Therefore, Sara Lee shall have no obligation or responsibility regarding the content derived, obtained or accessed within, through or outside this Site. Further, you agree not to add, alter, substitute or amend partially or in whole any Information displayed by Sara Lee on this Site.

Ownership

Sara Lee and its affiliates own the entire Site. Sara Lee or its affiliates owns or has rights to all of the editorial material, informational text, wallpaper, icons, characters, artwork, images, graphics, music, text, software and other content of the Site, (the "Content"), and all HTML, CGI and other code and scripts in any format used to implement the Site ("Code"). The Content and Code of the Site are protected by copyright, trademark and other intellectual property laws. Except as set forth above you may not copy, modify, upload, download, transmit, re-publish, display or redistribute to third parties for commercial purposes, or otherwise distribute any Code or Content from the Site without the prior written agreement of Sara Lee. All names, logos and trademarks, which appear on the Site, are the property of Sara Lee or its affiliates or are used by them under licence. Any such content may be displayed and printed solely for your personal, non-commercial use. You agree not to adapt, store, display, reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any such material to any third party without the express prior written consent of Sara Lee. Nothing contained herein shall be construed as conferring by implication or otherwise any licence or right under any patent, trademark, copyright or any other intellectual property right of Sara Lee or any third party, to any such information, data, products or services.

Your failure to comply with this Legal Statement will constitute breach of contract and will violate Sara Lee's copyright, trademark and other proprietary and industrial property rights.

Use of Information Submitted By You

If you provide any information to Sara Lee, including but not limited to feedback, data, questions, comments, suggestions, or the like, such information shall not be deemed confidential. All such submission shall be deemed the property of Sara Lee, and your submission of information shall constitute an assignment to Sara Lee of all-worldwide rights, titles and interest in such information. Sara Lee will not be liable for any use or disclosure of such information. Save as required by law, Sara Lee will not have any obligation to keep such information confidential and will be free to reproduce, use, disclose and distribute the information to others without limitation. Sara Lee will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products, which incorporate or otherwise rely upon such information.

Sara Lee welcomes your comments and suggestions on its Site and products, but Sara Lee does not seek to solicit any confidential or proprietary ideas, suggestions, materials or other information relating to developing, designing, redesigning, modifying, manufacturing or marketing its products or any new products. By submitting information, you warrant that Sara Lee may publish such information, use it as part of its operations, and incorporate its concepts in Sara Lee products without liability.

Privacy Statement

Refer to Sara Lee's Privacy Statement.

  • Sara Lee will expressly ask you for your personal information. When Sara Lee asks you for your personal information, Sara Lee will tell you how your personal information will be used.
  • If you do not wish your personal information to be used for a particular purpose, you may contact us by email or by the telephone number provided in the "contact us" section of this Web Site.
  • Sara Lee will not share your personal information with anyone outside our organisation other than a relevant third party acting on our behalf to carry out the specified purpose.
  • If you wish to review or make changes to your personal information you may contact us by email or by the telephone number provided in the "contact us" section of this Web Site.
  • More information about Sara Lee's Policy on Privacy may be accessed by going to the "Privacy Statement" contained on this Site. A copy of Sara Lee's detailed Policy on Privacy may be obtained by contacting us. Please refer to the "contact us" section of this Site.

Cookies

A 'cookie' is a packet of information that allows the server (the computer that houses the web site) to identify and interact more effectively with your computer.

When you use this Site, we send you a temporary cookie that gives you a unique identification number. A different identification number is sent each time you use the Sara Lee Site. Cookies do not identify individual users, although they do identify a user's browser type and your Internet Service Provider (ISP).

To evaluate the effectiveness of our Sites appeal and user-friendliness, we may use third parties to collect statistical data. No personal data will be collected on these occasions.

You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. Please refer to your browser instructions or help screens to learn more about these functions. Our order entry system does require cookies during the order entry process, however it does not use the information once the order is complete.

At the end of your interaction with our web site, you can have your computer ensure that the cookie is deleted. This means it no longer exists on your computer and therefore it cannot be used for further identification or access to your computer.

Applicable Law & Jurisdiction

These Terms and Conditions shall be governed by, construed and enforced in accordance with the laws of New South Wales. Disputes arising here are in first instance exclusively subject to the jurisdiction of the courts of New South Wales.

Tip Submission

Without limiting the operation of the foregoing, as a condition of submitting a tip, the individual agrees to the following terms and conditions:

  1. The information contained in the tip, and the tip itself, is an original creation of the individual that does not infringe the proprietary or intellectual property rights of any third party. The individual indemnifies Sara Lee against any claims by any third party as a result of a breach of this condition.
  2. The information contained in the tip is accurate and is the bona fide opinion of the individual.
  3. Sara Lee will review each submitted tip and may post it on the website and reserves the right to determine, in its absolute discretion, to not post, or remove if previously posted, any tip for any reason, including but not limited, if Sara Lee deems it to be offensive, inappropriate or unlawful for any reason whatsoever.
  4. The individual assigns all rights in their tip to Sara Lee who may use it in any media for an unlimited period for any reason including but not limited to future promotional, marketing or publicity purposes.
  5. Sara Lee may in its absolute discretion amend the information in the tip as it deems fit.
  6. Sara Lee may in its absolute discretion credit the individual by including their first name only in connection with tip, however is under no obligation to do so.
  7. The individual warrants that the information in tip will not identify any individual.
  8. Sara Lee may use the personal information of the individual, unless advised otherwise, for future marketing and promotional activities including sending electronic messages. For further details see the Sara Lee Privacy Policy.
  9. The other terms and conditions for the use of the site apply to the individual submitting the tip.